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CUSTOMER SUCCESS STORIES!
“We immediately utilized it as a profit center and helped us improve our C.S.I. and the return in profit and customer satisfaction more than justified itself. A few years later we purchased a third system because the benefits we receive both monetary and in customer satisfaction has been a critical key to the success of our business.”
Ken Gensinger, Gensinger Motors, NJ“We can comfortably wash, not only our lot cars, but also all our service customer cars. We “upsell” the wax and sealant for $14.95 with more than half our service customers opting to have it applied. This alone proving almost $10,000.00 additional profit per month to the service department.”
Keith Martin, Reidsville Nissan, NC“We have found that 70% of our customers are selecting to have their vehicle waxed and sealed for a nominal charge of $10.95. It is surprisingly easy to get them to do it. The additional revenue is another positive for us. Our customers tell us they really appreciate how good their new car looks at delivery while others it is the fact that every vehicle receives a complimentary car wash after the car is serviced.”
Rolla Parker III, Parker Chevrolet, NY“Since we purchased our Hercules System, I can honestly say it has been some of the best spent money so far. With the implement of a spiff pro-gram the service advisors are successfully up-selling the Hi-Glo wax and sealant to over 60 % of our clients. We are extremely pleased to be making $ 4,700 a month in new profits.”
Nick Williams, Ron Hulett Automotive, Inc., MO
